Hi everyone, so I want to share a review of my new Chanel bag with you guys. I ordered it around Christmas time from Kaye by emailing her. I found her on the trusted dealer list on this forum. So it took around 2 weeks to get the bag. I ordered a Chanel Jumbo Flap bag in lambskin beige/tan color with gold hardware & it is a total beauty. I am very very impressed. My friend has a LOT of real Chanels (she's married to a really successful software developer) so I had a good reference point to check the bag against when I got it. So here is my review: Price: $545 USD including shipping (shipping was by DHL - I live in the UK). Quality: 9.5/10 The leather is SO SMOOTH and SO BUTTERY. I always read online at other forums like TPF that your Chanel bag in lambskin should be exceptionally smooth and once again from my friend's bag I knew that the bag had to feel super soft, so this was what I was most worried about. When I opened the box I noticed the bag had a really good leather smell which I was happy about since that is one of the biggest concerns I had especially since it was my first time buying from Kaye. I was also shocked at the lack of the chemical smell since that it is usually how my rep bags come and are until I air them out a big. The hardware is very heavy and seems to be of excellent quality. The stitching is on point and it has about 8-9 stitches per square. I compared it to my friend's bag and except for the serial number on the authentication card and sticker on the inside of the bag, you CANNOT tell it is a fake. The only thing I would say is that the chains are about 5% lighter than the original, but that's something that's a visual flaw or that is really really noticeable therefore I don't care. Packaging: 7.5/10 The packaging was damaged a bit on the way - I am not super upset about this since I don't really buy bags for the packaging, I buy them for the bag itself. The packaging was a black Chanel box with white ribbons and all. It was gift ready and that was a pleasant surprise since it showed me how much care was put into it. Customer Service: 8/10 The responses took about a day each time to get back and forth, until I settled on the bag. I guess the fact that Kaye is in China accounts for this. Overall she was polite, accomodating, and straight to the point so I am happy. Overall: I think that the price is totally justified based on the fact that I paid 1/10 of the cost of a real Chanel and got a bag that is 99% similar. I am a happy camper and will definitely shop with Kaye again (maybe splurge on an H-bag next time since she sells those too). I will post some pics on the weekend when I can spare a few minutes. Hope this review helps any other buyers out there contemplating whether to go with Kaye or not.